Shipping policy

Shipping

All London Miniature pieces are handmade to order in London.

Made-to-order pieces

Please allow approximately 4–6 weeks for your piece to be made. This production time is in addition to the shipping time.

Once your order is ready, it will be carefully packaged and dispatched using a tracked delivery service where available. Shipping costs and available delivery options will be shown at checkout.

UK orders

Delivery times will depend on the service selected at checkout. Once your order has been dispatched, you will receive tracking information where available.

International orders

International delivery times vary depending on destination and the shipping service selected. Any customs duties, import taxes or other charges imposed by the destination country are the responsibility of the customer.

Please note

These are handmade miniature pieces and require careful packaging to protect them during transit. If your order arrives damaged, please contact us as soon as possible with photographs of the packaging and the item so that we can assist you.